Privacy Policy — JF Candle Co.

Last Updated: May 31, 2025

This Privacy Policy describes how JF Candle Co. (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from jfcandleco.com (the “Site”), or otherwise communicate with us regarding the Services.

By accessing or using any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will be posted on this page with a revised “Last Updated” date.

How We Collect and Use Your Personal Information

We collect personal information from various sources depending on how you interact with us. This information allows us to provide and improve our Services.

Information We Collect Directly from You

  • Contact Details: Name, address, phone number, and email.
  • Order Information: Billing and shipping details, payment confirmation, and contact information.
  • Account Information: Username, password, and security details.
  • Customer Support Information: Information provided when contacting us.

Information We Collect Automatically (Usage Data)

We automatically collect certain information about your interaction with our Services using cookies and similar technologies. This may include device information, IP address, browser type, and site activity.

Information We Obtain from Third Parties

  • Service providers such as Shopify.
  • Payment processors who collect payment information.
  • Marketing and analytics partners using tracking technologies.

How We Use Your Personal Information

  • To Provide Products and Services: Process payments, fulfill orders, manage accounts, and arrange shipping.
  • Marketing and Advertising: Send promotional communications and personalize advertising.
  • Security and Fraud Prevention: Detect and prevent fraudulent activity.
  • Service Improvement: Provide support and improve user experience.

Cookies

We use cookies to operate and improve our Site. For more details on Shopify-related cookies, visit: https://www.shopify.com/legal/cookies

You may control cookies through your browser settings, though disabling cookies may affect site functionality.

We recognize the Global Privacy Control (GPC) signal for opt-out preferences. Learn more at: https://globalprivacycontrol.org/

How We Disclose Personal Information

We may disclose your information to:

  • Service providers (payment processors, shipping partners, analytics providers).
  • Marketing and advertising partners.
  • Affiliates or in connection with a business transaction.
  • Legal authorities when required by law.

We do not use or disclose sensitive personal information without consent except as permitted by law.

Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from children.

Security and Retention

No system is completely secure. We take reasonable measures to protect your information but cannot guarantee absolute security.

We retain personal information as long as necessary to fulfill the purposes described in this policy and comply with legal obligations.

Your Rights

Depending on your location, you may have rights including:

  • Right to Access
  • Right to Delete
  • Right to Correct
  • Right to Portability
  • Restriction of Processing
  • Withdrawal of Consent

To exercise your rights, contact us using the details below.

Complaints

If you have concerns about how we process your information, please contact us. You may also contact your local data protection authority if applicable.

International Users

Your information may be transferred and processed outside your country of residence. We rely on recognized legal transfer mechanisms where required.

Contact Us

If you have questions about this Privacy Policy or your rights, please contact:

JF Candle Co.
Email: support@jfcandleco.com