Shipping Policy — J | F Candle Co.

At J | F Candle Co., we take great pride in ensuring every candle arrives safely, beautifully packaged, and ready to enjoy.
All orders are hand-poured, carefully packed, and shipped from our New Hampshire studio.

🇺🇸 United States Shipping Only

We currently ship exclusively within the United States.

We ship to:

  • All 50 U.S. states
  • 🇵🇷 Puerto Rico
  • 🇬🇺 Guam
  • 🇦🇸 American Samoa
  • 🇻🇮 U.S. Virgin Islands
  • 🇫🇲 Federated States of Micronesia
  • 🇲🇵 Northern Mariana Islands
  • 🇲🇭 Marshall Islands
  • 🇵🇼 Palau
  • APO / FPO / DPO military addresses

All orders are shipped via USPS Priority Mail or Ground Advantage.
All U.S. territories and associated states are treated as domestic shipments (no customs or import duties).

Why We Ship U.S. Only

At this time, J | F Candle Co. ships exclusively within the United States to ensure every order meets our quality, safety, and presentation standards. By focusing on domestic shipping, we’re able to carefully control transit times, packaging conditions, and delivery reliability—especially for handcrafted, temperature-sensitive products like candles.

This approach allows us to deliver a consistently elevated experience while preserving the craftsmanship, care, and attention to detail our customers expect.

Processing Time

  • Orders are typically processed within 3–5 business days.
  • During high-volume periods (holidays, promotions, or product launches), processing may take up to 7 business days.
  • Once your order ships, you’ll receive a tracking number via email.

Every candle is crafted to order to ensure freshness, quality, and attention to detail.

Estimated Delivery Times

Region Estimated Delivery
Continental U.S. 2–5 business days
Alaska & Hawaii 5–10 business days
U.S. Territories 7–14 business days
APO / FPO / DPO 7–14 business days

Delivery times are estimates and may vary due to weather, carrier delays, or holidays.

Free Shipping

We offer Free U.S. Shipping on all orders over $75 USD (after discounts, before taxes — Continental U.S. only).

Orders below the free-shipping threshold are calculated at checkout based on weight and destination.

Order Tracking

All orders include tracking.
You can monitor your shipment using the tracking link provided in your shipping confirmation email.

Lost or Delayed Packages

J | F Candle Co. is not responsible for delays caused by carriers or weather conditions.

If your package appears lost or significantly delayed, please contact support@jfcandleco.com, and we’ll be happy to assist in locating or resolving the issue.