Enjoy Complimentary Shipping for Orders Over $100 | Available in the Continental U.S. Only
Exciting News: JF Candle Co. now ships internationally to Canada, the U.K., Australia and Netherlands!
🔥 Light your luxury — Free Box of 25 Premium Matches with every candle purchase!
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Shipping Policy – JF Candle Co.
At JF Candle Co., we carefully hand-pack each order to ensure your candles arrive safely and in a timely manner.
Processing Time
Orders are typically processed and shipped within 2–4 business days. During peak seasons, holidays, or sales events, processing times may be slightly longer.
Shipping Rates & Delivery
United States
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Standard Shipping: 3–7 business days
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Priority Shipping: 2–3 business days (if selected at checkout)
Shipping costs are calculated at checkout based on location and order size.
International Shipping
We now ship to select countries outside the U.S., including:
Canada, United Kingdom, Australia, and Netherlands
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Delivery times vary by destination but generally take 7–21 business days after dispatch.
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International shipping rates are calculated at checkout.
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Customers are responsible for any customs duties, VAT, or import fees charged by their country.
We currently do not ship to countries with high customs restrictions or unreliable delivery (including Italy, Spain, Mexico, Brazil, India, Russia, and China).
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 24 hours for the tracking to update.
Lost or Stolen Packages
JF Candle Co. is not responsible for packages lost or stolen after they are marked as delivered. If your tracking shows delivery but you have not received your order, please check with your local carrier or post office.
