Shipping Policy — JF Candle Co.

At JF Candle Co., we take great pride in ensuring every order arrives safely, beautifully packaged, and ready to enjoy.

All orders are hand-poured, carefully packed, and shipped from our New Hampshire studio.

United States Shipping Only

We currently ship exclusively within the United States.

We ship to:

  • All 50 U.S. states
  • Puerto Rico

All orders are shipped via USPS Priority Mail or Ground Advantage.

Why We Ship U.S. Only

At this time, JF Candle Co. ships exclusively within the United States to help ensure every order meets our quality, safety, and presentation standards.

By focusing on domestic shipping, we’re able to better manage transit times, packaging conditions, and delivery reliability—especially for handcrafted, temperature-sensitive products like candles.

This allows us to provide a consistently elevated experience while preserving the craftsmanship, care, and attention to detail our customers expect.

Processing Time

  • Orders are typically processed within 3–5 business days.
  • During high-volume periods, including holidays, promotions, and product launches, processing may take up to 7 business days.
  • Once your order ships, you’ll receive a tracking number by email.

Every candle is crafted and carefully prepared to ensure quality, freshness, and attention to detail.

Estimated Delivery Times

Region Estimated Delivery
Contiguous U.S. 2–5 business days
Alaska & Hawaii 5–10 business days
Puerto Rico 7–14 business days

Delivery times are estimates and may vary due to weather, carrier delays, holidays, or other circumstances outside our control.

Free Shipping

We offer free shipping based on order destination:

  • Contiguous U.S.: Free shipping on orders $75+
  • Alaska, Hawaii & Puerto Rico: Free shipping on orders $125+

Free-shipping thresholds are calculated after discounts and before taxes.

Orders below the applicable free-shipping threshold will be charged the available shipping rate shown at checkout.

No discount code is required.

Order Tracking

All shipped orders include tracking.

Once your order is on the way, you’ll receive a shipping confirmation email with a tracking link so you can monitor its progress.

Lost or Delayed Packages

JF Candle Co. is not responsible for delays caused by shipping carriers, weather conditions, or other circumstances outside our control.

If your package appears lost or significantly delayed, please contact support@jfcandleco.com, and we’ll be happy to assist with locating or resolving the issue.